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Arkansas
National
Guard
General Information

ARNG Home
IG Home
NGAR IG Team

Contact the IG

Before Contacting An IG
(Tips To Be Prepared)


HOTLINE:
800-345-ARIG (2744)
Local:  501-212-5101

DSN:  962-5101

Email:

ng.ar.ararng.list.ig@mail.mil



   MAILING ADDRESS:

   JFHQ-IG
   BOX 22
   CAMP J.T. ROBINSON
   NORTH LITTLE ROCK
   AR  72199-9600

IG Resources

AF Form 102
DA Form 1559
What Can the IG Do for YOU?
What is Not IG Appropriate?
Who Else Can Help?
Who Can Contact the IG?

Before You Contact the IG



Important To Know

Information provided to an IG is
NEVER "Off the Record".

IGs will make every effort to keep all interactions and information confidential...
BUT confidentiality cannot be guaranteed.

Anonymous and third party complaints can be filed with the IG, but no feedback will be given to those who file.

Soldiers will be encouraged to discuss their problems or issues first with their commanders. Issues are normally offered to subordinate commanders for action rather than conduct an IG Investigation.


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10 Tips for Success with the IG

 1.  Ensure It's a Problem, Not a Peeve.

 2.  Give the Chain of Command a Chance to Solve the       Problem.

 3.  Seek the Proponent Agency First. Prior to coming to the       IG.

 4.  Deal With the Appropriate IG.
      Most of the time, the IG at a higher level will refer       complaints and requests to the IG at the level nearest       that of the complainant. This is not intended to imply that       a Soldier cannot deal with an IG at any level desired if       they feel the problem is so sensitive that they are       reluctant to discuss it with anyone assigned to his or her       own unit. USAR personnel contact the closest USAR IG.       ARANG personnel contact your Wing IG.

 5.  Level with the IG.
      The truth matters. We'll soon know if the truth is being       told.

 6.  Keep in Mind the IGs Regulatory and Statutory Limits.
      An IG cannot change a regulation just because it does       not suit an individual.

 7.  An IG is NOT a Commander - We Recommend, not       Order.
      Keep in mind that the IG can only advise a commander.       There may be good reasons why the IG       recommendation was not acted upon.

 8.  An IG Resolves a Case Based on Facts or the       
      Preponderance of Evidence.
      If we cannot find concrete proof or an overwhelming       preponderance of evidence, we cannot resolve the       case.

 9.  Ongoing Investigation and Inquiry - Expectation       Management.
      Investigations and Inquiries take time. All should have       reasonable expectations on time requirements and       resolution, and be aware that a response will be given to       requestor or appropriate personnel only.

10. Be Prepared to Take No for an Answer.
      The IG is an unbiased fact-finder, and the appropriate       answer may not be what the complainant desires.

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What the IG Will Need from You

The IG will need your permission to work your case.You will need to submit a completed and signed DA Form 1559 or AF Form 102.

Provide the IG with copies of all documentation and or evidence that support your claim.

Give the IG complete and factual information including who else you've contacted for help, when you contacted them, and the results.



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Office of the
Inspector
General
Arkansas Support Links

Arkansas Sexual Assault and Response Program (SARP)

Arkansas JSS Resilience & Family Programs

Arkansas EEO

Arkansas Legal Assistance

Chaplain:
To find a Chaplain near you,contact the AR ARNG Post Chaplain at 501-212-5621 (DSN: 962-5621)


Federal Support Links

NGB-IG
National Guard Bureau IG Supports of both Army and Air Force

DOD IG
Department of Army IG Hotline: 800-424-9098

Army Reserve IG Portal

Air Force IG Portal



   National Suicide Hotline:
   800-273-TALK (8255) 
   Dial 1


   Wounded Soldier
   and Family Assistance:

   Hotline:  800-984-8523
   DSN  CONUS: 421-3700
   DSN OCONUS: 312-421-3700

Page last updated on:

15 May 2018